Superbox faq
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What is SuperBox? James Taylor 2022-01-18T16:16:57+08:00

SuperBox is an English language-based Android Television set box for home streaming entertainment. The latest SuperBox S2 Pro has  2GB of RAM and 16GB of storage, utilizes a quad-core ARM Cortex-A53 processor, supports Android 9.0 OS and 2T2R dual-band WiFi. By just connecting to your Tv set and the internet, you're complimentary to savour the smoothest home theater experience.

Is SuperBox Legal? James Taylor 2021-07-01T14:eleven:18+08:00

Yep, SuperBox is a totally legal Android TV box. Watching a stream of movies, TV shows, Sporting events won't violate U.S. copyright law. Y'all won't encounter a law outcome unless uploading, downloading, or dissemination content to a large group.

How to become a SuperBox distributor/reseller? James Taylor 2021-05-27T18:44:fifteen+08:00

SuperBox ever gives full support to our concern partner, to build win-win cooperation with our distributors and resellers in a long term. And your inquiry is always warmly welcome.

You tin can drib an email at [email protected] with your telephone number/WhatsApp number, or contact one of our sales representatives directly, nosotros'll get back to you within 24 hours.

How to employ SuperBox S3 Pro's Vocalization Command function? James Taylor 2022-01-05T10:33:08+08:00

After connecting SuperBox S3 Pro's remote to the box with Bluetooth, you're able to use the Voice Control role. You tin hold the "vocalisation" push and speak below "instructions" to command your Tv set box.

  1. TV box settings. Speak "Settings" to set TV box; speak "WiFi" to fix up WiFi connection; speak "appointment" to fix time and engagement; speak "Brandish" to set up Boob tube screen display; speak "apps" to enter app shop; speak "OTA" for OTA update;
  2. Install and uninstall applications. Speak "download/install/update/upgrade + app name" to download and install the application. Speak "delete/uninstall + app name" to uninstall the applition;
  3. Open/close Apps. Speak application's name to open information technology, speak "YouTube" to open the "YouTube" app; speak "Browser" "Chrome" "open Chrome" to open the Chrome app; speak "Tv set" to watch Goggle box; speak "video" to watch movies, Television receiver series;
  4. Back to Dwelling Screen. Speak"Abode" on whatsoever screen to render to the Domicile Screen.
  5. YouTube searching: Open YouTube, press the voice button 1 fourth dimension to activate the vox searching role, then long-press the voice button and speak to search anything on YouTube;
  6. Telly channel searching: Speak "channel's proper noun + in TV" to picket the TV channel; speak "channel'south name" while watching to switch to a sure channel;
  7. Movie/Boob tube series searching: Speak "moving picture's name + in video" to watch the certain movie, speak "TV series' name + in video" to spotter the certain Idiot box series; speak "movie'southward proper noun" in the VOD section to search the movie; speak "director's proper noun" to search movies fabricated by this director; speak "role player's proper noun" to search movies with this actor.
How to pair your SuperBox S3 Pro Bluetooth remote to the TV box? James Taylor 2022-03-21T17:33:06+08:00

The SuperBox S3 Pro remote command supports both infrared and Bluetooth, you demand to pair information technology to the box for Phonation Control using.

  1. Insert two AAA batteries to the remote command, plow on the SuperBox S3 Pro
  2. Keep the remote and the Television receiver box within paring distance(about within 10 inches)
  3. Press the Phonation button on the remote, and then press the [OK] and [Return] buttons together until the indicator lite flashes for pairing
  4. Press the [OK] push button until the reddish low-cal end blinking
  5. Click [Settings]-[Remote&Accessories] to check if there'due south a "RC-100" device was continued
Can I utilise voice control on SuperBox S2 Pro with SuperBox S3 Pro's Bluetooth Remote? James Taylor 2021-12-22T11:09:00+08:00

No, you can't. Even if you lot take updated SuperBox S2 Pro to SuperBox S3 pro with upgrade nada files, you're non able to use the vox function due to S2 Pro'southward hardware is non compatible with the S3 Pro system.

Do non believe someone that trying to sell upgrading files for profits.

What is SuperBox S3 Pro and how does it from S2 Pro? James Taylor 2021-11-23T14:29:51+08:00

SuperBox S3 Pro is an evolutionary vocalization control IPTV box, with its built-in bogus intelligence system and Bluetooth remote command, yous can simply speak to the remote to control your Television receiver box, including switch channels, search movies/Tv series past name, director, actor. Which can complimentary your hands and make your streaming experience interesting. The S3 Pro also has double the storage to 32GB, has a new weather brandish on the home screen. And a new hotkey function was been added to the new box.

How to Set SuperBox S3 Pro'due south Hotkeys Function? James Taylor 2021-12-10T16:16:16+08:00

A new hotkeys function has been added to the SuperBox S3 Pro, which enables the operator to navigate desired applications by but pressing number keys on the remote control. And it'due south super piece of cake to set information technology upwardly.

  1. Click the [FN] button on the home screen;
  2. Click [Add], and so select the desired application from downloaded applications to friction match a number push button on your remote;
  3. Printing the [Bill of fare] key if y'all desire to remove a hotkey that you've set up;
  4. Become back to the habitation screen, press the Number cardinal to enter the desired application directly.
Practice you have a quick setup guide for SuperBox S3 Pro? James Taylor 2021-12-02T16:46:40+08:00
What is SuperBox S2 Pro and how does it different from S1 Pro? James Taylor 2021-05-12T14:36:20+08:00

SuperBox S2 Pro is the side by side generation of S1 Pro, there are many new features that take been added to this new streaming box.

1. New pattern for better radiation
2, Dual antenna for better WiFi connexion
4. Playback function up to vii days
Do you have a quick setup guideline for SuperBox S2 Pro? James Taylor 2021-03-22T15:59:39+08:00
Why do I demand to check seller's hallmark? James Taylor 2021-12-22T11:05:12+08:00

There are some sellers trying to sell imitation or deactivated SuperBox with a much lower price on the market place, be sure to check if your reseller is authentic, yous can input your seller'south verification code here

Or report unauthorized/irregularities merchant here

Tin you record on SuperBox? James Taylor 2021-06-08T14:54:52+08:00

You don't need to record Tv set yourself on SuperBox, the pre-installed Playback app tin can access Tv set news and Sports upwards to the concluding 7 days direct, y'all don't demand to worry miss out whatsoever big news or events.

How to connect WiFi on SuperBox? James Taylor 2021-11-26T15:41:41+08:00

Click the Setting icon on the habitation screen, and then click Network &Net. Turn on your WiFi, select your WiFi and input your countersign.

How to reset parental password with SuperBox S2 Pro? James Taylor 2021-06-04T16:37:30+08:00
  1. Click the Setting icon on the bottom of the home screen.
  2. Click Apps, you will find all Apps y'all've been installed
  3. Select Blue VOD, and so click the Clear data selection
  4. Then go to the Blue VOD app, y'all'll be requested to rest the parental password, and your Blue VOD history and favorites will exist removed also.
How to modify SuperBox S2 Pro EPG Way? James Taylor 2021-06-23T10:xv:l+08:00

i. Press the <OK> button to check the current EPG form
2. Printing <Card> button, click <EPG Style>, then select <Classic EPG>
3. Press the <RETURN> push button to exit Blue Television
4. Open up Blue TV again, press the <OK> push, you'll notice the EPG class has been changed
five. Aforementioned Operation if Y'all Like the <New Style EPG> class

How do I program my SuperBox remote? James Taylor 2021-11-11T15:13:51+08:00

You tin use the SuperBox remote to command your Tv, which means you don't need two remotes while watching. At the tiptop of SuperBox remote, you can find there are 4 buttons was outlined with white, so you can use these four buttons to command your Television.

  1. Hold the white ability push button in the outlined surface area, the push button should kickoff to glimmer, hold it till the reddish light stay on.
  2. Aim your TV remote to the SuperBox remote, hold the function button on the TV remote that y'all desire to be programmed(such every bit the ability push).
  3. Hit the same button on the SuperBox remote(hit the power button while you holding the ability push button on the TV remote), the ruby-red low-cal should flash 3 times and remain highlighted if the office is copied.
  4. Just repeat the progress to programme other buttons(usually ii volumes up, down, and another random button).
  5. The red indicator light volition flash 5 times if programming is unsuccessful, so you demand to start it again.
  6. When y'all finished the programming, simply hit any buttons outside the white-line to exit the programming mode, the indicator light should turn off.
Do you have a quick setup guideline for SuperBox S1 Pro? James Taylor 2021-04-14T15:xiii:46+08:00
How to upgrade SuperBox S1, S1 Pro, S1 Plus Apps? James Taylor 2021-04-14T15:06:42+08:00

The Blue Studio is about to disable the first generation of Blueish TV and Blueish VOD, yous demand to remove the get-go generation Apps, then install the second generation Apps for a improve user experience.

  1. Click the trash can icon at the bottom of the domicile screen.
  2. Select the Blue TV icon, printing the <OK> button on your remote and ostend to uninstall the Blue Tv, the aforementioned functioning to the Bluish VOD app.
  3. Back to the home screen, enter to the <App Store>, select the Bluish TV icon with "v2" labeled at the corner, press the <OK> button on your remote to install the newest version of the Blue TV app. The same functioning to the Blue VOD app.
What is SuperBOX S1 Plus Limited Edition? James Taylor 2021-04-14T15:14:05+08:00

SuperBOX Express S1 Plus is the anniversary edition of SuperBox, in comparison with the well-liked SuperBox S1 Pro, it comes with 4GB of RAM, 32GB of storage, and offers impressive 2 years warranty.

How much does a SuperBox cost and where to buy? James Taylor 2022-03-21T17:36:44+08:00

The Manufacturer Recommended Sale Price of the SuperBox S2 Pro is 299$, and yous tin can purchase information technology from any authorized seller.

Local Shops: Buy from local shops is the near user-friendly and fastest, you tin contact your local Android Television box resellers to ask if they in stock of SuperBox.

Online Stores:Y'all tin can also purchase SuperBox online like eBay stores, Walmart Shops,  independent websites. Nearly of our distributors accuse no shipping fee and offering all support every bit we practice.

Wherever you lot buy SuperBox from, please exist certain your seller was authorized, otherwise, your SuperBox might lose warranty or become locked!

For wholesale or interested in becoming a reseller, please feel gratis to contact ane of our sales representatives. Or directly drib an email at [email protected]

What is the warranty policy? James Taylor 2021-02-25T17:09:15+08:00

SuperBox S1 Pro's warranty catamenia lasts one yr.

If there are any bug with your SuperBox Android TV box, please contact your seller or our client service. In the first, to save your time, our technical back up volition practise the best to help y'all to solve the trouble. For the worse example, if your hardware gets into problem and yous won't able to gear up it, you can send the product to u.s. and we will repair information technology for free within one year.

If your warranty period gets expired, you can still send the device to united states for repair at separate cost. Yous're yet able to enjoy the service once the device been fixed. During the time of repair, we'll offer an account to maintain your service.

What is the difference between SuperBOX S1 and SuperBOX S1PRO? James Taylor 2021-04-14T15:14:27+08:00

In terms of hardware: S1 just supports 2.4G network and has 1GB memory; S1PRO supports 6K, 2GB retentiveness, and supports mobile phone remote control.

In terms of content: S1PRO has Britain channels. (See the spec for more than information )

What to do if my SuperBox remote tin can't kicking upwardly my SuperBox S2 Pro? James Taylor 2021-06-28T11:59:23+08:00

If your remote can't kicking up the SuperBox S2 Pro, you can go a USB drive to update your S2 Pro to solve the problem.

  1. Go to <https://drive.google.com/file/d/1i9uhnrpkHbf7wY94UHI1m8eAcsQtUTYm/view?usp=sharing> and download the Zero file to your USB drive.
  2. Plug the USB drive in your SuperBox S2 Pro
  3. Unplug the ability cable, then plug it back to turn on the box, open <APPS>, then click <System update>
  4. <Select> the downloaded Zip file from your USB drive
  5. <Start> upgrading the organisation
Does SuperBox offers ODM service? James Taylor 2021-02-25T17:07:thirteen+08:00

Yes, SuperBox offers ODM/OEM services to help you customizing IPTV Ready-peak boxes. With SupeBox years of experience on Android TV Boxes, yous go everything covered to build your own make.

From appearance pattern, logo, UI, Interface customization, to hardcore PCBA and software compatibility, and fifty-fifty packet blueprint. SuperBox takes intendance of everything for you.

The Minimum Quantity for ODM is 5000pcs, and if y'all take any question please contact our sales representatives. SuperBox is ready to put all efforts into helping you to abound up your business organisation, and volition keep to deliver premium IPTV boxes to customers.

How to upgrade organisation manually if my SuperBox S1 Pro tin can't upgrading automatically? James Taylor 2021-04-14T15:14:38+08:00
Does SuperBox Work in my Country? James Taylor 2021-02-25T17:07:41+08:00

– Yes, SuperBOX only needs net connexion, it does not accept land restrictions.
– Due to its lightweight design, you lot can also bring SuperBOX in your travels and plug information technology in hotel rooms. SuperBOX is a perfect travel companion.

Is a VPN required? James Taylor 2021-05-27T18:29:12+08:00

– VPN services or IP unblocking services are not required to operate SuperBox.

What are the internet speed requirements? James Taylor 2021-02-25T17:09:fifty+08:00

Our recommended internet speed for performance is 8Mbps for VOD streaming however, for live Hard disk drive quality streaming you may want speed much higher than that. I would suggest find out what'due south your electric current internet download speed then permit u.s. know and so nosotros can advise.

How often are the Updates? James Taylor 2021-02-25T17:09:58+08:00

– SuperBox software engineers volition release updates from fourth dimension to time.
– Residual assured that all the need updates and stock-still will exist released as needed for amend customer experience.

Do y'all take Minimum Order Quantity? James Taylor 2021-02-25T17:10:04+08:00

– Our MOQ is 20 pcs.
– Discounts are applied when you order in bulk.

What are the payment options? James Taylor 2021-02-25T17:10:sixteen+08:00

– We accept TT, Paypal, Western Union payment method.

How long do I take to look to get the Box after Payment? James Taylor 2021-02-25T17:ten:22+08:00

– Yous can become your box within 3-4 days.
– Buying from authorized local dealers is faster.

What are the delivery options? James Taylor 2021-02-25T17:x:28+08:00

– We can ship the ordered SuperBox by land, air or sea. (DHL, UPS, Fedex, TNT)

Exercise you lot have Return Policy? James Taylor 2019-11-07T00:47:57+08:00

– Yep, if your device is defective and you are within your one year warranty period, we will either repair or replace your unit free of accuse.