How To Answer Moto G6 Play Phone

It's a common Android consequence wherein the screen doesn't turn on or wake up with incoming calls. The phone however keeps ringing merely to check who'south calling, you volition accept to unlock the phone, open the dialer app and then become to the ongoing call. (हिंदी में पढ़े)

We have noticed this upshot on some phones before. A simple Google search reveals that a few of the previous generation Android phones have had the issue, especially the Android Ane models.

Page Contents:

Method 1 – For Phones running on older Android versions
Method 2 – For Phones running on Android Pie
Method iii – For Phones running on Android ten
Method 4 – For Phones running on Android 11

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Solved: Screen not turning on with incoming calls

Method i

Stride 1: Go to Dialer or Phone app settings. To do so, you can either go to main settings, then open 'Apps', so coil downwardly to Dialer or Phone App.

To admission the App Info folio, you may long press the App icon, and then tap the App info pick or the small 'i' label in the corner.

Step ii: Now select the "App notifications" option.

Step three: Now if App notifications are turned off, your display won't wake upwardly when someone calls you. Also if merely the "Incoming calls" permission is off, your screen volition not low-cal up with incoming calls.

Step 4: Now tap on incoming calls and alter the priority to urgent (Brand audio and popular on screen)

Brand certain the required permissions are turned on and your consequence will be stock-still.

On Android Nougat-based phones, the option is listed as Phone under permissions as is shown in the image below.

The options may differ based on a detail custom UI on your phone. Simply all you demand to practise is go to the App info folio of the 'Telephone' app and grant it the necessary notification permissions. You probably denied the permission when offset prompted and perhaps that's the reason why you are facing the upshot.

Method two: (For Android Pie-based Phones)

If yous have Android 9.0 Pie-based software on your phone, you can follow these steps (Courtesy of our reader Charlie)

Step one: Become to App Info of the Phone Dialer app and tap on Notifications.

Step 2: Tap on the 'Incoming Calls' pick and then on beliefs.

Step 3: Now tap on 'Behaviour'.

Step four: Ensure that the notification priority is set to urgent or "Brand audio and pop up".

Tap on: 'Brand sound and popular-up on screen'

Method 3: (For Android x-based phones)

Most Android x phones that we have tested take the proper notification selection locked by default. If your Android ten phone is facing the outcome, here'south what y'all need to do:

Step 1: Go to the App Info folio of the Dialer app (either from Settings>> app or long-printing the app icon)

Pace 2: Tap on 'Notifications', and then on 'Incoming calls'.

Footstep iii: Ensure that your incoming calls are marked every bit Important and urgent.

Method 4: (For Android 11-based phones)

There isn't a whole lot different to do here. Y'all just accept to go to the App Info section of the Phone/Dialer app. Press the app icon and click on the (i) icon for that.

Thereafter click on Notifications and ensure All Telephone Notifications are turned on. So, press on the Incoming Calls option and turn on 'Override Practice Not Disturb' and other options equally shown in the screenshots above.

Next up, go to the Apps and Notifications option in the main device Settings, and then press on the Advanced option> Special App Access option> Display Over Other Apps, and ensure Phone is Allowed. That's all.

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Let the states know in the comments which of the aforementioned methods did the trick for you. Besides these methods, sometimes, a simple reboot of the device, or clearing the cache, data, and app preferences can solve whatever pocket-sized issues. Unfortunately, if you're nevertheless facing whatever problems related to the incoming calls or any other smartphone-related query, let united states of america know down in the comments.